Ericsson, Airtel team up to deploy AI technology in network operations
Category: #tech  By Nikita Chaurasia  Date: 2019-02-26
  • shareshare_icon
  • Twitter
  • Facebook
  • LinkedIn

Ericsson, Airtel team up to deploy AI technology in network operations

Artificial Intelligence could be a key to Airtel’s customer experience centric operations management

Ericsson, the Swedish telecommunications and networking giant, and Bharti Airtel have recently confirmed that the companies have entered into a partnership aimed at developing intelligent and predictive network operations, by harnessing modern technologies such as artificial intelligence and automation.

Sources familiar with the matter stated that Ericsson will look to leverage its AI and automation advancements for supporting Airtel in proactively addressing network complexity and boost its user experience. Apparently, Ericsson and Airtel have completed proof of concept trials and would be expanding their co-creation alliance to industrialize AI use cases.

Records show that Ericsson has remained a managed service partner of Bharti since 2004, running its 2G, 3G, 4G/LTE, voice over long term evolution (VOLTE) and intelligent network technologies all over India.

Randeep Shekhon, Bharti Airtel CTO, said Airtel has always pioneered the introduction of new network technologies to its customers. He believes that AI and machine learning could be the key to the customer experience centric operations management of Airtel.

Shekhon mentioned that partnering with Ericsson demonstrates the power of collaborative and real-world innovations. Through these initiatives, working further with Ericsson, the company aims to maintain its network differentiation and offer superior experiences to its customers, he added.

Bradley Mead, Ericsson Network Managed Services Head stated that the company is able to innovate in collaboration with Airtel, confirming a joint commitment to their long-standing partnership, under which the companies would demonstrate together the possibilities of AI and machine learning. The firms would be moving towards extremely data-driven operations that could deliver business benefits on a new level, he commented.

Recently, Ericsson had also confirmed that it would be switching to 5G networks globally in 2019 and has already inked commercial 5G deals with 10 service providers, in addition to 42 memorandums of understanding. The company claims that it has shipped over 3 million 5G-ready radios to consumers worldwide.

  • shareshare_icon
  • Twitter
  • Facebook
  • LinkedIn


About Author

Nikita Chaurasia     twitter

Nikita Chaurasia

Having always been daft at wordplay, Nikita Chaurasia, post the completion of post-graduation, commenced her journey into the content generation cosmos. Endowed with a professional MBA degree in Advertising and Public Relations, Nikita strives to integrate her creativ...

Read More..

More News By Nikita Chaurasia

Beijing’s quota clampdown could inhibit China’s crude oil import growth

Beijing’s quota clampdown could inhibit China’s crude oil import growth

By Nikita Chaurasia

According to a study conducted by Independent Commodity Intelligence Services (ICIS), China's growth in oil imports is expected to plummet to the lowest level in two decades during 2021, even with an estimated surge in refining rates during the l...

3D-model platform Sketchfab becomes Epic Games’ next big acquisition

3D-model platform Sketchfab becomes Epic Games’ next big acquisition

By Nikita Chaurasia

After RAD Game Tools and Quixel Megascans, American video game and software development company Epic Games Inc. has now acquired Sketchfab, the platform that boasts of over 4 million 3D models where artists can publish, modify, and sell their creatio...

Flipkart app now has a 3D camera for an immersive AR e-comm experience

Flipkart app now has a 3D camera for an immersive AR e-comm experience

By Nikita Chaurasia

Indian e-commerce giant Flipkart has introduced an Augmented Reality (AR) infused e-commerce experience with Flipkart Camera that would allow shoppers a real-life experience before purchasing a product. The novel feature built in the app should help ...